The Psychology of Change (Psychology, Trust & Joy in Organizing Session #1, March 2025)

In this session, we explored the psychology behind adopting change and its role in community organizing. Drawing on principles of change management and Heifetz’s adaptive leadership framework, we learned how to navigate adaptive barriers to change, tackle the know-do gap, and build commitment to change. Participants practiced skills of values-based listening and honest questioning to move people from resistance to exploration. The session also explored how we can link these skills to our relational and coaching practices in our organizing work.